APA Style

Michelli, Joseph A.. (2014). Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people . nyu: McGraw-Hill,.

Chicago Style

Michelli, Joseph A.. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. nyu: McGraw-Hill,, 2014. print.

MLA Style

Michelli, Joseph A.. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. nyu: McGraw-Hill,, 2014. print.

Turabian Style

Michelli, Joseph A.. Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people. nyu: McGraw-Hill,, 2014. print.